Case study
The Gill Corporation
Leading aerospace manufacturer digitizes paper processes and futureproofs mobile solutions for SAP with in-house development.
Results
Challenge
The Gill Corporation was using manual paper-based processes for inventory handling. Information would be written on a piece of paper and then taken to a workstation to be hand-keyed into the SAP system. Not only was the practice time-consuming and inaccurate, critical data often got left on paper as the busy team got pulled in different directions.
As a result, the organization struggled with inefficiencies and workflow issues, data gaps in the digital records, and discrepancies between what the production and finance teams were seeing. Unable to generate up-to-minute accurate reports, the company couldn’t be confident their SAP data was correct.
In the words of Vaibhav Dua, Vice President of IT and Information Security at The Gill Corporation, “By the time you catch the problem, it’s too late.”
Results
Solution
The Gill Corporation partnered with RFgen to fulfill the company’s requirements with RFgen Mobile Edge™ for SAP. RFgen provides an easy-to-use mobile barcoding solution with certified SAP integrated and in-house customization, enabling the company to:
- Digitize paper processes
- Configure software to unique, complex business processes
- Complete a rapid but smooth implementation
- Develop and manage the solution internally
Dua explains another big factor was the RFgen’s support model: “We needed to ensure that support would be available to us across different countries and time zones. The RFgen team’s commitment and understanding of our needs were crucial. Every time we needed their help, they were there for us and they understood the urgency.”
A fast deployment was our top priority. We didn’t want to spend two years implementing it. The RFgen team’s commitment and understanding of our needs were crucial. Every time we needed their help, they were there for us and they understood the urgency.
Vaibhav Dua
Vice President of IT and Information Security, The Gill CorporationResults
The Gill Corporation worked in a close consultative relationship with the RFgen team to ensure a fast but efficient implementation with immediate benefits:
- 100% paperless processes
- Up-to-date real-time data
- Ease of use for frontline staff
- Solution transparency and configurability
- Complete in-house ownership
“According to the frontline teams, the transition to the new solution was smooth and trouble-free,” says Dua. “They love its ease of use and only have good things to say about it. You don’t hear that every day!”
Dua also raves about the overall experience: “The RFgen team provided great support and helped make the process a huge success.”
The RFgen team provided great support and helped make the process a huge success. This gave us confidence that it wasn't just a short-term solution and that we could build or expand upon it in the future.
Vaibhav Dua
Vice President of IT and Information Security, The Gill CorporationEasy Customization of Apps
A major element of the project’s success is also due to the flexibility of the built-in RFgen Mobile Development Studio, which empowers internal IT personnel to easily configure, make, and maintain mobile apps.
“Access to the developer studio is a big advantage for us,” explains Dua. “It enables us to go in and look at the source code running on our server to see what’s been built, how it’s developed, and how it’s working. We have a full understanding of the software. It’s all transparent.”
The Mobile Development Studio has been so easy to work with that Dua’s team customized nearly every app to fit the company’s highly specific needs, several of which are very complex. This has given The Gill Corporation confidence in RFgen as a long-term, future-proof solution capable of continuous expansion.
The Gill Corporation is a leading manufacturer of advanced composite materials for the aerospace industry. Based in California, the company produces a range of high-performance products including honeycomb core, sandwich panels, and laminates used in aircraft interiors, structures, and engine nacelles. The Gill Corporation has a long history of innovation and is committed to sustainability and environmental responsibility in its operations.